Privacy Policy

Last updated: June 1, 2026

1. Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and payment details when you create an account or make a purchase.

2. How We Use Your Information

We use your information to process orders, deliver eSIM QR codes, provide customer support, send order updates, and improve our services.

3. Data Sharing

We share necessary information with our eSIM providers (Airalo, eSIM Access, etc.) and payment processors (Razorpay, Stripe, PayPal) solely to fulfill your orders. We do not sell your personal data to third parties.

4. Data Security

We use industry-standard encryption (SSL/TLS) to protect your data in transit. Payment information is processed through PCI-DSS compliant payment gateways and never stored on our servers.

5. Cookies

We use cookies to maintain your session, remember preferences, and analyze site usage. You can control cookies through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at privacy@esimplatform.com to exercise these rights.

7. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this policy periodically. Continued use of our service after changes constitutes acceptance of the updated policy.

9. Contact Us

For privacy-related questions, contact us at privacy@esimplatform.com.